March 26th Release Notes

joyce

Last Update 4 days ago

POS:

Orders:
  1. In the previous version, when we enabled the seat & line and set item group no, then clicked one of the items in the middle of the cart, and then placed a new item, the item group sometimes would not work, it would combine to an existing item. This has been fixed in this version [Ticket #151507]

  2. In the previous version, when setting Item Group no, click one of the items in the middle of the cart and then place a new item, it will not always be placed under that item, it will jump everywhere on that order randomly. Now in the newer version it has been fixed [Ticket #151509]

  3. Previously, the ticket did not include the discount reason. Now, if the setting in Back Office > Advanced > System > Print Ticket Disc. Reason is enabled, the discount reason will be printed on the ticket.[Ticket #153891]

4. In the old version, if you add an item of variable unit to cart and enter, then re-edit the order, increase the quantity of this item at cart by clicking the "+", the quantity is not increased, instead it prompts a screen where you need to re-enter the item price. In the new version, it won’t ask you to reenter the item price, but increase the quantity of this item. [Ticket# 138497]

5. In the old version, If Item transfer permission is not enabled for a user, but discount validation is set to no, then this user can still transfer the item to another ticket. This is fixed in the beta version, so users without item transfer permission cannot transfer items. [Ticket#148906]

6. In the previous version, when you split a ticket, the guest number on the splitted tickets will always be 1. This beta version will provide a setting to transfer the guest amount from the original ticket to all splitted tickets. This setting is found in Advanced Settings > General > Split Guest > Same. [Ticket #152929]

7. In the previous version, the scheduled discounts did not show on the kiosk. This beta version will apply the scheduled discounts on kiosks. [Ticket #122711]

8. POS table mode can be enabled by navigating to Back Office > Advanced > System > Terminal. Select the terminal you want to configure and adjust its mode settings accordingly.In this mode, Each time an attempt is made to adjust the selected guests, the validation code for the employee is required. Additionally, in the current version, the Open mode for table mode is the most stable option
A quantity limit per person for an item in a single order can now be applied. This can be enabled in Back Office > Menu > Items. Click "Edit" and enter a value in the "Person Order Limit" field. For example, if set to 2, each person can order a maximum of 2 of that item.
After setting the per-person limit, navigate to the table mode page. If the guest count is 2 and the person order limit for testa is set to 2, a maximum of 4 ‘testa’ can be ordered on a single ticket. If a customer attempts to add more than 4, a "Reach the Order LIMIT" alert will appear. [Ticket#142306]
Print: 

1. In the previous version, when the payment printer had Native Yes mode, and the order had service fee. The printed receipt’s total doesn’t include service fee. This bug has been fixed. [Ticket #158104]

Payment:
  1. In the previous version, if merchants set tips based on subtotal and use the "Even Split Pay", the Magtek tip suggestions are based on original total and not split amount. We fix this in this version [Ticket #153365]
Report:
  1. The clock-in report can now be filtered by different roles.[Ticket #153624]

2. In the old version, if you pay a 3rd party order with the customized 3rd party payment type on a different day, on report, this payment will be marked as deferred pay and will somehow cause miscalculation of the grand total. In the new version, for the same case, 3rd party payment won’t be marked as deferred pay. [Ticket #156838]

3.  In previous versions, regardless of what the actual Tip Pool Share was, only the User Report will display the correct value, while in the Sales Report it will always show 0. In the current version, it will now display the correct value. [Ticket #154372]

4. In previous versions, if the Item quantity was a decimal number, after being I-Voided, the item void quantity in the Sales report or User report would appear as an excessively long number. In this version, we have performed precision processing on this value. [Ticket #157929]
Loyalty:1. In the new version, a new loyalty tier feature is released. You can setup different tiers in New back office -> Loyalty -> Setting -> Tiers
2. You can set up your upgrade condition by two method
  • Purchase a specific item
  • Order subtotal more than the set amount

3. You can set up redeem rules based on different tiers. Ex: 10% off for vip members.

4. The loyalty member’s tier will be shown on the redeem page. The user can redeem based on the tier's level redeem rule

5. You can also manually adjust member’s loyalty tier in New back office -> Loyalty -> Setting -> Tier Level

Other:
  1. In the old version, when the user’s discount permission is set to 0, he/she can still do the discount at cart page before entering the order. [Ticket #155792]

  2. In the old version, the items and category cannot be hidden correctly when setting rooms for them. Now this issue is fixed.

  3. In the old version, if a customer ordered through the QR table and entered contact information, POS would display the order as the customer's name instead of table number. This bug has been fixed. [Ticket #155793]

4. In the previous version, the kitchen display did not show items in the same order as the POS. Now, the items in both the KDS and POS are displayed in the same order.[Ticket #156749]
5. In the current version, the amount input box has been removed to prevent partial payments when selling gift cards.[Ticket #155849]
6. In the old version, if you discount an item A using “item discount button” on the payment page and then re-edit the order by adding a new item B, then on KDS the item A which was marked as finished will be unmarked. [Ticket #152800]
7. In previous versions, when you try to make a reservation for an employee in the future and the current time is past the employees shift times, it will mark the reservation times as occupied although it was not. In this beta version, this is fixed. [Ticket #153135]
8. The employee schedule function can be enabled by navigating to Back Office > Apps > Clock-in and turning on "Enable Employee Scheduler". Then, go to Tools > Schedule to access the scheduling page. Here, you can assign both weekly and daily schedules for an employee. The weekly schedule will automatically repeat each week, while the daily schedule applies only to a specified day
Once the schedule is set, employees can be assigned to specific reservation slots. For example, according to the schedule, Yuki is assigned to work from 12:30 to 14:30 on Tuesday.
Next, navigate to the Waiting page under Tools > Waiting, click on "Reservation," and select "Add New Party." Assign the reserved server accordingly. For example, if Yuki's working hours are from 12:30 to 14:30, she can be assigned to the 2:00 PM time slot.
Additionally, online reservations are available on kwickmenu. In Apps > Online Order > ONLINE WEBSITE SETTING, there are two options for Reservation Mode. If "Restaurant Mode" is selected, multiple time slots will be available on the reservation page. If "Salon Mode" is selected, the employee working during the chosen time slot can be assigned to the online reservation.
In Salon Mode on the POS, Tim is scheduled to work from 12:30 to 16:30 on March 26.

On the online reservation page, the user "ti" (Tim’s first name as set in Employee Information) can be selected for this time slot. Additionally, time slots starting within two hours of the filtered time will also be displayed. For example, if the filtered time is 1:30 PM, available time slots with start times between 11:30 AM and 3:30 PM will be shown.

In Restaurant Mode, the online reservation is displayed as follows.

Note: All POS-related schedule and reservation features will be released in this version, while all online-related functions will be available on 03/31/2025.


Online:

KwickMenu:
  1. In the previous version, if the business closes on every Friday and today is Thursday, I set a pickup time(Or choose online delivery) but didn’t place the order on Thursday. On Friday, I could still use the cached order information to place the online order. This bug has been fixed. [Ticket #154194]

2. In the previous version, if a customer added items in the cart, and then the merchant added an online discount code, and the customer entered the discount code, the checkout summary doesn’t show the discount element even if the price was discounted. This bug has been fixed. 

Other: We now also accept HungryPanda 3pp order from Deliverect, it will be marked as ‘HungryP’.

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