October 22nd Release Notes

Orders:

• In the previous version, when adding an open item with an open/ask unit using flexible quantity, if the quantity was set to 2 and a $5 special request was added, the total price remained $5 instead of correctly showing $10. This issue has been fixed in the new version. [Ticket #211427]

• In the previous version, when applying a ticket discount to an order and paying by selecting “Card” → “EBT,” both the displayed EBT amount (before discount) and the charged amount were incorrect (tax was included). This has been fixed in the new version. [Ticket #211267]

• In the old version, when a server without Special Request permission logged in and clicked Special Request from the modifier page, the button was not grayed out. This issue has been fixed in the new version. [Ticket #221169] 

• A new feature has been added for AYCE (All You Can Eat). When enabled, the system will require the number of items in the selected category to match the guest count (e.g., if there are 5 guests, the order must include 5 items from that category). To turn on this feature, go to Setup < Orders < Misc < Enforce guest-to-item-matching (AYCE) and select the category items.

• In previous versions, inserting a note to an item that had both a subitem and a modifier would cause the item to be duplicated. This issue has been fixed in the new version. [Ticket #200611] 

• In the previous version, if the online website link (set in BackOffice) was too long, some characters would be cut off. In the new version, if the link exceeds 30 characters, the text after the 31st character will start on a new line, fixing this issue. [Ticket #166933]

• In the old version, when using Combine Pay and paying by card, the tip suggestion on the cc receipt was calculated based on the amount of one of the tickets instead of the total combined amount. This issue has been fixed in the new version. [Ticket #204240]

• In previous versions, the setting Orders > Misc > "Print with original date and time" affected both the customer receipt and the kitchen ticket, causing both to print the original time. In the current version, we’ve separated the Receipt and Kitchen options and introduced a new setting: “Print with original date and time on kitchen.” This allows users to independently control whether the Receipt Printer and the Kitchen Printer print the original or the current time. [Ticket #208350]

• In the previous version, when splitting an order with a ticket that had a dollar discount, the order amount in the database table could be 1 cent higher than the order preview. As a result, the order would not close automatically after payment. This issue has been fixed in the new version. [Ticket #217363]

• In the old version, the Cent Adjust for Cash setting didn’t support pay-first orders and would pay the original cash amount instead. In the new version, the adjusted cash amount is displayed on the screen when selecting Cart > Pay, and the system will correctly pay the adjusted amount when closing by cash. [Ticket #218438]

• In the old version, under Pay First mode, when an order failed to insert, the POS still captured the order details but did not successfully insert the order. In the new version, if the payment goes through but the order insertion fails, the POS will automatically insert the order and link it with the payment. [Ticket #223903]

• In the old version , when using cent adjustment with surcharge, card payment will also charge the amount adjusted, which is incorrect. It has been fixed in the new version.

• Modified the New Backoffice > Report > Item Sales Report. Now the item sales report will include a list of modifiers sold for each individual item. [Ticket #141696]

• In the new version, managers can be restricted to edit their own clock-in report, merchants can enable the setting at App -> Clock-in -> Manager cannot edit their own clock-in report.

• In previous versions, the Card Payment from Gift Card Sales was not included in the Sales Report or the daily report’s card type breakdown. In the current version, we have added support for including Gift Card Sales in the Card Types calculation. [Ticket #219581]

Other：

• In the previous version, mass updating modifiers would incorrectly set all modifier prices to the same value. For example, if all modifiers in the same modifier group were highlighted and assigned the same color, after updating, their prices would all become identical. This issue has been fixed in the new version. [Ticket #213630]

• In the old version, users without combine permission were still able to combine orders from the table page. In the new version, the Combine button on the table page is grayed out for users without permission.

• In the previous version, if “Server Selection” was set to yes, when selecting a server during a server change, the system displayed all employees by default instead of only those who were clocked in. This issue has been fixed in the new version. [Ticket #221143, #223398]

• In the new version, a new function has been added under Advanced Backoffice > Printer Setting > Item Selection, allowing modifier groups to be selected or deselected all at once by clicking the group name — just like in the new Backoffice interface. 

• In the old version, the Retail Max Item setting capped the total menu items shown on the kiosk (e.g., only the first 10 items across all categories). Now, it can restrict display to the first 10 items per category and applies solely to retail mode, leaving restaurant mode unaffected.[Ticket #220844]

• In the new version, we allow merchants to set up redeem rules to give new customers free redeem, only new customers can redeem, and can only be redeemed once, merchants can set loyalty redeem rule: "Only for new members" = Yes.

• In the new version, we allow merchants to set up loyalty passes, and customers can add to their digital wallet, merchants can customize the pass. After adding the pass into the digital wallet, they can use this to scan and do the check out.

• In the current version, on the A920 device, when entering an order in Account < Orders, the Discount button will now be disabled if any item has been checked using item discount. [Ticket #188133]

• In this version, if the merchant’s POS is in demo mode and the number of orders per day exceeds 20, a reminder message will appear each time a new order is placed.

• In the previous version, when setting up the shift time in the user settings, the shift time in the permissions was incorrect. Likewise, when setting up the shift time in the permissions, the shift time in the user settings was incorrect. In this version, this bug has been fixed.[Ticket #219316]

• In the previous version, the shift end time did not work correctly. That is, when a user with a defined shift end time forgot to clock out, the system was supposed to fill the clock-out time as the shift end time the next day, but it did not. In this version, this bug has been fixed.[Ticket #219801]

• Improved marketing tool scalability to efficiently handle any customer volume; default selection set to 100 customers.

• In this new version, we added apple pay and google pay for qrpay when using authorize.net gateway. 

• In the previous version, the surcharge on QR Pay’s customized tip was not collected. This bug has been fixed.