Pickup Order
Order Types
Michelle
Last Update 2 yıl önce
- Pickup: It will display areas to fill in customer information.
- Pickup Customer Information:
- Phone Symbol: Phone Line number
- Time: Time customer calls and called last
- Name: Customer’s name
- Phone: Customer’s phone number
- Address + visits, note: Customer’s address, number of visits and notes left by users
- Order History: List of past orders done by customer and the ability to duplicate those orders
- Found: Number of customers found that share similar information
- Charge: If there is a delivery charge, it will attach to the customer’s information based on past orders
- Ready Time: Will allow you to choose a time of when the order will be ready
- Notes: Is split into public and private. The public notes will print on the customer receipt. The private notes will only be available to users
- Enable/Disable Curbside Pickup:
- Tools->Back Office->Advanced->System->General->Curbside Pickup
- Yes: “Curbside Pickup” button will be displayed and add “CURBSIDE” to the name field, No: Disabled Curbside Pickup button
- Enable/Disable Togo order tax:
- Tools->Back Office->Advanced->System->General->Togo No Tax
- Tax Tool must be Yes. Yes: Tax is not applied for togo(pickup & walkin) orders, No: Tax is applied for togo orders
- Send order is ready alert for pickup orders:
- Tools->Back Office->Advanced->System->General->Auto SMS Alert
- Pickup orders with phone number registered. Yes: Sends “Order is Ready” alert to customers when order is closed on kitchen display, No: Disable alert
- Whether server selection is required:
- Tools->Back Office->Advanced->System->General->Pickup Select
- Yes: When entering walkin/pickup orders, server selection is required, No: When entering walkin/pickup orders, server selection is not required
- Whether it will prompt for phone number:
- Tools->Back Office->Advanced->System->Rule & Credit Card->Pickup Phone
- Yes: Clicking Clear, Enter or refreshing the terminal will automatically prompt for phone number
- Mark Pickup orders Togo:
- Tools->Back Office->Advanced->System->Rule & Credit Card->Mark Togo
- Yes: Pickup order receipts will print a black bar with “TOGO” in white text at the bottom, No: Will not print “TOGO”
- Enabling/Disabling Pickup orders:
- New Back Office: Tools->Back Office->Setup->Order Types->Pickup:
- Enable this order type box can be checked or unchecked to enable/disable Pickup orders
- Advanced Back Office: Tools->Back Office->Advanced->System->Rule & Credit Card->Order Types:
- Pickup box can be checked or unchecked to enable/disable Pickup orders
- New Back Office Pickup Settings:
- Tools->Back Office->Setup->Order Types->Pickup
- Enable this order type
- Enable curbside pickup
- Automatically show caller ID
- Require pickup phone number on order entry
- Credit Card payment receipt printer: Choose printer
