Release Notes (03/18/2026)

Orders:

• In the new version, if Setup > Order > Cart > Stay on cart after enter is enabled, an additional setting allows the system to prompt whether to stay on the cart page after entering or updating an item. Configure at Setup > Order > Cart > Ask Before Stay. 

• In the previous version, when switching the order type from Walk-In to Dine-In while Dine-In Name was enabled, the previously entered customer name would be lost. This issue has been fixed in the new version.[Ticket #269933]

• In the previous version, when creating an Open Tab (Walk-In) order with a name and then transferring it to a table (Dine-In), the previously entered customer name would be lost. This issue has been fixed in the new version.[Ticket #267641]

• In the previous version, when printing a saved order ticket from the saved order page by clicking “View Print”, some modifiers might be missing from the printed ticket (because the ticket length was fixed and could not display all modifiers on the customer receipt). This issue has been fixed in the new version.[Ticket #270252]    

• In the new version, we added a new switch in New Backoffice > Setup > Tips > Tip Receipt Printing > "Print Adjust Tip on Customer Receipt" to allow merchants to have adjusted tips printed on the customer receipt.[Ticket #270702]

• In the new version, a new option was added to make the dotmatrix receipt more compact, allowing kitchen items to be printed in a tighter format. Configure at Advanced > System > General > Dotmatrix Compact Print.

• In the new version, the credit card receipt can now print the customer name, similar to the customer receipt. Configure at Setup > Order > Misc > Print Name on CC Receipt.

• In the previous version, Kiosk mode was designed exclusively for portrait orientation, which caused some UI issues on certain pages when used in landscape mode. In the new version, we have optimized the Kiosk experience in landscape orientation and added scroll bars to certain pages.

Payment: 

• In the new version, when paying with a gift card, a camera button is available to capture and automatically retrieve the gift card number by scanning the barcode or using OCR from a photo.

Report: 

• In the new version, a new AG Group Report was added to allow users to view sales by AG group. Item Discount and Ticket Discount are now displayed separately in the report for clearer discount tracking.

• In the previous version, the printed receipt after batch did not match the Sales Report (by card type breakdown) when using TSYS as the Magensa processor. This issue has been fixed in the new version.

• In the previous version, when Manual Shift was enabled, clicking the “Last Week” button in the new Clock-In Report could incorrectly display the date as 1969; this has been fixed in the new version.

• In the new version, the Clock-In Report can now be filtered by wage roles. [Ticket #268203]

• In the new version, a Cash Count Report has been added and is reported by terminal. Every cash count begins with a preset amount configured at Setup > Payment > Cash Count Report. Each entry alternates between begin and end counts (1st = start, 2nd = end, etc.) and is reflected in the report. Discrepancies are also recorded, calculated as: End Amount − (Begin Amount + Cash Activity).

• In the new version, If employees work using different roles for different shifts (e.g., day and night) , User Report can now be separated based on roles. Configure at Settings > Setup > Report Format > “Show Personal Report By Different Roles”. 

• In the current version, we have added a new switch under Setup > Report Format > Surcharge under "Other Fees" and at the bottom, which moves the position of Surcharge and Gift Sale in the User/Sales Report to under Other Fees/Non-Revenue, providing clearer data for accounting and tax filing purposes for merchants.

Other:

• In the new version, a new Employee Scheduler feature was added for common use. It allows merchants to set different shifts and send schedules to employees via email. Configure at Apps > Clockin > Enable Employee Scheduler.

• In the previous version, on the Kiosk checkout page, if an item had modifiers but none were selected when the item was added to the cart, the Modifier Editing button would not appear. This issue has been fixed in the new version.

• In the new version, a virtual keyboard has been added on the OnBook payment page to allow users to enter BookID.

• In the new version, changes to gateway settings are now recorded in the database, including details such as username, terminal, old data, new data, and timestamp.

• In the new version, If modifiers are colors from the backoffice, this color will also be applied to modifiers of modifiers (second-level modifiers). [Ticket #270752]

• In the new version, a new feature—similar to the Check Batch Tool—has been added in the POS to check PAX transactions and their linking status. Configure at Setup > Payments > Credit Setting > Enable CC MAtch in Tools Menu. It allows users to identify transactions that exist on the PAX device but not in the POS. When a transaction exists in PAX but not in POS, the system will automatically link it to the corresponding POS order if the amounts match. This tool is restricted to manager-level permissions.

Online:

• In the new version, we added a switch under Backoffice > Apps > Online Order > Online Website Setting > Reservation Time Availability that allows merchants to set reservation hours based on either the store business hours or the online business hours.[Ticket #270929]

Other:      

• In the previous version, Walk-In and Delivery sales were not included in the ToGo (All) sales in KwickView Analytics. This issue has been fixed in the new version.[Ticket #270311]