July 2024 Release Notes

1. After item transfer for a ticket with auto gratuity, it will drop the auto gratuity percentage in half of the previous percentage(18%-->9%). It was fixed on a new version.

2. Service fee $1.24 disappeared after adding a percentage tip gratuity. It was fixed on a new version.

3. When combined, the ticket causes an error in the database, the amount price was incorrect. It was fixed on a new version.

4. The order is duplicated by searching the phone number:

1. Duplicate order: delivery fee will count twice.

2. Duplicate order: order type will disappear, it does not affect anything. But merchants want to be the same order type as the previous order before they enter this order.

All those issues are fixed.

1. Issue in old version with the happy hours discount:

1. where it would discount the items and when updating the ticket it would discount again from the price on the ticket not on the menu.Cause: If the first active happy hour schedule didn't select that day, then it will have that problem.

2. Once you enter a happy hour item then go back to edit order to add quantity to item, it will apply a happy hour discount again.

All those issues are fixed.

    7. Added the ticket number information on ticket Note after Combining. 

1. Gift card refund: We optimized the refund by the gift card button. Once you click Gift Card to do the refund, it will jump to the Card Card issue page and allow you to enter the refund amount and gift card number.

2. When manually batching, it keeps spinning and there is no feedback on the status. After a batch exceeds 15 minutes, a prompt is given to the user to check the POS machine, restart it, or contact support. We Urgent released for all merchants.

3. The gift card payments were not deducted from the unpaid amount on the customer receipt. We fixed it on the new version. 

4. Retail mode: Item was set to non-taxable but the system still charged tax. Have to show all items on the menu page in order to apply "no tax". We fixed it on the new version.

5. Re-enable "Tip b4 discount" function in POS, we developed the tip before discount applied on the ticket discount and item discount in POS. The setting page on New Back Office→SetUp→Tips→ Tip Charge Calculation. You can check this function in self help[Tools→ Self help] or help center.

               Note: We are still testing on Customer display, Paid first, kwick Drive,MagTek,A920Pro. Online ordering without it on this version, but it will complete later.

1. Add a switch, insert a line of subtotal+tax in preview and print receipt.

2. Set a cash discount(not surcharge), if paid by card, the receipt shouldn't be printing "cash discount" and "cash price". Cash discount: if paid by cash, it will not print out the cash discount as well, it will display on Discount(3%).

3. A ticket is partially paid by cash and card. When printed in native mode(yes and no), the card price is calculated based on the total price, not the amount paid by card. So the card price printed doesn't match that on the order preview.Right now the card prices are matched on any printer modes.

4. Manager login cannot save any update setting in the Advanced--> printer.

5. Sales report prints out the store address.

6. Clockin report format adjust:

1. user name as subtitle

2. print out R.Tip

3. make a blank line between each user.

1. Matched name of breakdown groups in sales report and report format.

2. In Sales Overview, Top 5 Items, if the item is a normal item(without subitem) with global modifier, the name shown for this item is blank in the previous version. Now we updated those data in real time.

3. Labor cost considering deleted users and disabled users in user reports now.

4. Card tip fee added in the new user report and sales report now.

1. [Card Tip rate in Advance→General]

2. [Credit Card tip discount rate in New Back office→Set Up→ Tips]. The parameter named "Pay Card Tip Fee" in the user report.

5. The old user report detail name column, if you click the specific person's report's detail,the name will change from server's name to order types.The new report now is the same as the old one. 

6. 1. Kwick driver's reporting bugs, including:

   1. Tools→user report, report

   2. New backoffice—>by order type report, Employees, Sales report

   All related reports are fixed and matched.

7. When you are not log in and click the user report in POS, system will ask you the passcode and depends on user’s report permission to show the report:

   1. Owners can check all reports.

   2. Managers need to be allowed to check history reports. They can check all reports.

   3. Other users need to enable report permission on Employees→Users→ check report button.

1. KDS: After the item is ready and the kitchen click is completed, the ticket cannot be checked and closed on the Kitchen display. We fixed it now.

2. CDS: Email receipt setting ->No: need to hide the sms receipt option on 2nd display.

1. When using Role permission to control the users’ permission, add tip and adjust tip was opposite checked.

1. Switched the name of role permission "add tip" and "adjust tip",

2. Made the add tip permission control correctly in POS.

2. Cash draw amount, open submit button by any cash count number.

1. The Manager can cashier in but only the owner and himself can open the box.

2. Use a password that doesn't exist will pass the credential

3. Added the reset button can manually reset to the initial number

All bugs and features are completed and fixed. Detail instructions can check this function in self help[Tools→ Self help] or help center.

1. Permission pages:

1. need to freeze the username and adjust the width of each cols.

2. When the owner checks employees in the back office the screen repeats the black box Username when scroll down.

1. In backoffice - loyalty seeing : if Dine-in is not selected, it cannot be turned on. If the Dinein order type is not enabled, the Loyalty button is not clickable.

Now we added a confirm page to notify you to click the order types. 

1. The Receiving button is not working.

1. System not allowed to submit after adding the item quantity number on the receiving page.

2. It does not update the inventory quantity numbers.

All those issues are fixed.

1. When they refresh or open the POS, it always goes to the phone number page,but they want to stay in retail mode, and it always changes. Now we make the List page as default and remove the Customer phone number page.

2. New Back Office→Orders→MISC→ "Only 4 digits price inside barcode" not working. It is controlling the scanner to detect the last 4 digits as item prices or not. Now it is working.