September 2023 Release Notes

1. Order:

A. When split single item by even item, and add new item on the old ticket. Then do the even item on the new item, the previous item will be split again. Now we fixed it. We only split the selected item by even item.

B.Split by seat:

When ordered by using seat mode 1-3, and split by seat. Some items with modifiers cannot be split. Now we fixed it. 

2. Payment: 

A. Open Tab auto batch.

You need to enable the Open tab feature on Advanced → System →General → Open Tab (Yes). 

Then go back to New Backoffice →SetUp→Orders→ Tool:

1. Open tab for customer credit card info: 

Enter customer name

Note: When the customer uses this feature, the ticket will not close until the customer pays this ticket. And there is no “AUTH Amt(0=Ask)” amount pre-cost in this ticket. 

Note: disable the “Got physical keyboard” [Back office→SetUp→Terminal ]

2. Open tab for customer credit card only: 

Swipe card to open tab: when your POS system connected with a credit card machine, there is a credit card displayed on the right corner page. You need to click it to swipe the card. The ticket will pre-cost the “AUTH Amt(0=Ask)” amount you defined. The customer doesn't need to pay again when closing the ticket.

We fixed the open tab tickets auto-batched issue. 

3. Print:

A. When enabling the 4 & 5 star QR review plan, the customer receipt will not print out the QR Web, even if it checked the QR Web on printer settings. Now we can print both QR separately on Customer receipt.

B. Star printer (TSP143 III）with cc detail Yes. Star printer support print out the item info on the cc receipt. Now the star printer only support cc detail “Yes”, The “All” and “Address” still working on.

C. Print with original date and time: If you uncheck this function all the kitchen receipts will print with real time/updated time. And the front printer will list. 

4. Menu:

A. Happy hour:

when you enable “PickUp” order type, but in schedule it enables “Walkin” order type. Now we fixed it. 

5. Term:

A. System optimization: Optimized the Scripting and Font auto resize. System will be faster than before.

6. POS features:

A. Dinein Name:

When you open a table for customers, enable the Dinein Name the customer Name,Phone & Email will pop out. If you click the enter button the page will jump to the order page, you don't need to enter customer information. It will let the whole process go faster.

B. Payments: Support adds multiple new payments in a single time.

C. Tip b4 Discount and Tax b4 Discount were disabled and will not have this feature in the future. Please keep those two functions default as “No”. Also the same function in the New back office → Setup→Tips→Tip based on Subtotal before discount.

1. Orders:

A. Number of days for searching history orders:

If you want to find out the history orders. Enter any numbers (ex.1-30(days)), POS system will search history orders first in the time zone, then POS system search customer phone number. If you entered zero, the system will search the history orders among the whole DB and will need more time to find out the information. 

2. Print:

A. SKU printer download labels. POS supports merchants to download the labels of items as .zip file and PNG files.

3. Report:

A. On Book Report:

1. Customer’s name and phone number required In New Back Office→Customers→check the Book to enable this person to pay on the book.

2. Enable On Book payments. Go to New Back Office→SetUp→Payments→check On Book and save.

3. Book report check status.

    a. hen you create a ticket of this on book, customers need to use PickUp/WalkIn/delivery order types, which require customer info. Then when you pay by book, enter the customer phone number to pay the tickets. Then you can go back to Tools→Book Report to double-check this customer's book records.

    b. When he comes back to pay he can choose to pay by cash/Card/check or others. The front printer will print out the receipt of the total in Book report.

Notes: On book Customers cannot pay the partial of the total amount on book, he must pay the whole amount.

    c. Click Get Paid to check the history of paid records.

Note: If you want to void the payment by cash, you can open the Get Paid and click this customer to void the whole payment. Then this void payment will be back to the unpaid page. if they paid by card on the book, they need to go back to Credits to avoid it. It provided customer information, ticket number, date, and amount.

4. Sales report and User report will list those transactions on book.

B. Cash price on cc receipt: Must have surcharge defined! Then go to the New back office→ Payments→Credit Payment→ Show cash price in receipts.